IT Organizational Maturity

We help CIO’s manage complexity by targeting key capabilities that increase the organizational maturity level of IT.

Workshops

Give your team a kick-start into new skill areas with our highly interactive, customizable and practical 1-day Workshops.

“FirstStep” workshops teach skills in areas like process design, ITIL, requirements definition, business relationship management, service catalogs, service definition, service level management, unit costing & more.

See our NEW Practical ITIL® Workshop

Now Available for VIRTUAL Delivery, but still a LIVE Interactive Workshop. 

“SpotLight” workshops create awareness, understanding and paradigm shifts into completely new approaches (e.g. Service Orientation, Transformation, Client Centricity, Employee Engagement, Partnering & Disruption, etc.)

Operating Model Consulting

• IT Process Improvement & ITSM process implementation support
• Operating Model Design (organization models, engagement models, governance models)
• Organizational Change Management (large program support)
• Service Management (Service definitions, service catalogs, service level agreements (SLA’s), service unit costing)

Leadership Development

Our certified executive coaches assist IT leaders in 1-on-1 or team coaching and leverage industry-leading frameworks to support the development of your leaders.